FAQ

Where can I buy your products?

Our products are only available on this online store. That is how we can guarantee the best price and make sure you have a great customer experience.

What about shipping costs and returns?

We offer FREE shipping worldwide, only pay for the product. Don't worry about returns, you get the keep the product and get a refund if it is broken or damaged.

Where is my package?

Please allow 30-60 days for the product to arrive, if it has not arrived contact us.

When I go to track my order, it says "Waiting for carrier to update tracking information, please try again later" for several days. What happened?

It's most likely that the carrier doesn't do tracking and you'll need to wait until it actually ships to your shipping address. Most of the time we get carriers that have tracking but depending on the product some carriers don't due to shipping costs.